Booking & Cancellation Policy
Booking Confirmation
All events are confirmed upon agreement of service details. A deposit may be required to secure your date and therapist availability.
Cancellations & Changes
We request at least 48 hours’ notice for any cancellations or changes. This allows us to adjust scheduling and staffing accordingly.
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Cancellations made more than 48 hours in advance: no charge or full refund (if deposit paid)
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Cancellations within 24–48 hours: may be subject to a partial charge
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Same-day cancellations: may be subject to full service charge
Event Adjustments
Final therapist count and hours should be confirmed in advance. We will do our best to accommodate last-minute changes, depending on availability.
No-Show / Reduced Participation
If fewer participants attend than expected, the reserved service time and staffing will still be billed as scheduled.